FR     /    UK

CUSTOMER SERVICES


CONTACT

For any inquiries, you can contact us by email at the following address:
contact.logemarket@gmail.com

We respond within 24 to 48 hours (Monday to Friday).

Please include your order number if your request concerns a purchase.

Please note that LOGE Market drops are limited and there are no restocks.



HELP


1 - Orders
All products are offered in limited drops.
Once an item is sold out, it will not be restocked.
An order is confirmed only after payment has been validated.

2 - Shipping

Orders are prepared within 2 business days.

Estimated delivery times :
• France : 3 to 7 business days
• Europe : 7 to 10 business days
• International : 10 to 15 business days

A tracking link will be sent to you after shipment.
If not, please contact us by email at:

contact.logemarket@gmail.com

3 - Products
All items are second-hand and unique.
Minor signs of wear may be present.
Each piece is checked and described accurately.

4 - Sizes
We strongly recommend checking measurements before purchasing.
No returns will be accepted for sizing issues if product measurements are provided.

5 - Drops
Drops are released occasionally in limited quantities (10 to 20 pieces).
Items are not reserved in the cart.



MAKE A RETURN

To request a return, please contact us at:
contact.logemarket@gmail.com

Please include:

• Your order number
• The item(s) concerned
• The reason for the return 

If your request is accepted, return instructions will be provided.

Any return sent without prior approval will not be accepted.



RETURN POLICY

1 - Eligibility Conditions

A return is accepted only if :

• The request is made within 14 days of receipt 
• The item is in its original condition 
• The item has not been worn (except for trying on) 
• No odor, stains, or damage is present 

2 - Non-returnable Items

• Sale or discounted items 
• Items with explicitly mentioned defects
• Size issues when measurements/cut were provided 

3 - Return Costs
Return shipping costs are the responsibility of the customer.
We recommend using tracked shipping.
LOGE Market cannot be held responsible for lost return parcels.

4 - Refunds

After approval by the LOGE Market team :

• Refund within 14 days
• Via the original payment method

We reserve the right to refuse any return that does not meet the conditions.

5 - Abuse
In case of abusive or repeated returns, LOGE Market reserves the right to refuse any future orders.



TERMS OF USE

1 - General

LOGE Market offers limited drops of second-hand clothing.
Each piece is unique.

2 - Product Condition

As items are second-hand, they may show signs of wear.
By placing an order, you acknowledge and accept this condition.

3 - Orders

We reserve the right to cancel or refuse any order in case of :

• Suspicious activity
• Payment issues 
• Previous disputes 

4 - Prices
Prices are listed in euros (€), all taxes included.
Shipping costs are calculated at checkout.

5 - Intellectual Property
All content on the site is the exclusive property of LOGE Market.
Any unauthorized use is prohibited.

6 - Liability

LOGE Market cannot be held responsible for :

• Normal wear and tear of products
• Improper use • Delivery delays beyond our control 
• Force majeure events

7 - Applicable Law
These terms are governed by French law.


© LOGE MARKET